Here at Intuitive Networks (INI), we love a great pairing, like candied pecans with a Kentucky bourbon; great security with dental scheduling is a recipe for success. That’s why it’s so vital your dental practice has a managed IT service provider (MSP) you can rely on. The right MSP can help your dental practice improve profit margins, alleviate stress points, and increase productivity while maintaining patient security.
Just think about how many hours a week your employees spend collecting and organizing data. Intuitive Networks can help you maintain A compliance while saving time by streamlining patient intake procedures, increasing appointments by scheduling automatic biannual hygiene services, and reducing friction by implementing an automated billing system.
Increase Productivity With Online Scheduling
Not only does online scheduling help increase productivity, but it can also help increase profits and minimize stress.
As a practitioner, you know all too well that appointment scheduling can be one of the most time-consuming operations of a dental practice. Manually scheduling appointments and making reminder calls can monopolize hours of your staff’s time every week.
An MSP can integrate a robust scheduling system and help you to create a solid scheduling strategy.
This strategy includes allowing patients the convenience of scheduling right from their phone or computer without having to talk to a team member, it also includes automated confirmation and reminder messages to be sure they never miss a scheduled appointment. Not only can a scheduling software help to remind patients of upcoming appointments, but it also automatically prompts them to schedule biannual hygiene appointments. This scheduling strategy will help your practice meet its daily production goals by ensuring patients are re-booking and making it to their scheduled appointments on time.
Ensuring your scheduling strategy is running smoothly requires a team effort. And you want a managed IT service provider (MSP) who is willing to train your team to use their software. While it’s usually one or two people who may manage the scheduling, having the whole team trained to do it can help if a person is out sick or on vacation. It ensures things keep running smoothly. Which also helps your practice look well-organized, and keeps patients coming back.
Streamline Patient Intake
An automated scheduling system can reduce your administrative burden by streamlining day-to-day tasks. For example, the system allows patients to fill out paperwork and upload important documents before they even step foot into the office. This allows your staff ample time to review the patient’s history and pull up their insurance preauthorization. Making check-in times faster and more convenient enhances the customer experience and allows for more patients to be seen in a day.
Automating these procedures can also reduce common office challenges like misplacing a file or not being able to read someone else’s handwriting. Using an online management system means the patient’s information is displayed clearly, so your team has all of the necessary information at their fingertips. This helps your team communicate clearly with the patient regarding the procedure and the next steps.
Keep Patient’s Data Safe
As we’ve mentioned in previous posts, a data breach could happen at any moment, “Employees may accidentally cause a breach by viewing data they’re not authorized to handle, or by leaving a laptop or other device where it can be lost or stolen.” When a new patient enters your practice for an exam, they’re not only trusting you with their smile but also with their personal information. They have confidence that your practice has the proper measures in place to keep them safe.
As your practice begins to handle more appointments and clients, you will need stronger security as a growing business is a prime target for cyber attacks. If an attack occurs while your office is unprotected, will likely cancel future appointments, but they’ll look to your practice for compensation for damages they incurred.
How INI Can Help
If you’re ready for a world-class managed IT service provider that can help make your business easier, our IT support can help.
Our services are centered around providing the best customer experience. We believe our success is based on your success.