Image of a person looking at a laptop computer with a phishing scam alert on the screen.

Security Concerns for Business Owners in the Finance Space: Phishing, Malware and Ransomware Attacks

Businesses in the financial space play an integral role in keeping the economy thriving, so it’s no surprise they’re often the targets of phishing scandals. That is why we've compiled a list of security concerns for business owners in the finance space. Originally coined in 1996 by hackers stealing AOL accounts and passwords, Phishing gets its name from the sport of angling, where e-mail “lures” were set out to “fish” for passwords and financial data from the “sea” of internet users. The “lures” used in phishing attacks are often quite convincing, pretending to be a trusted entity in order to trick the victim into opening an email or text message. Once clicked, that link often leads to malware being installed on the victim’s system as part of a ransomware attack to steal sensitive information. The attackers then use this information to access accounts, make transfers, or commit credit card fraud. Attackers can also sell the information on the black market.


What is Phishing?

Chart displaying phishing scams by industry

Image source: Phish Labs

Phishing attacks can cause devastating losses to businesses in the financial space - including declining market share, financial losses, and the destruction of their reputation and customer trust. In 2021, cybersecurity experts and IT professionals noted a record-breaking increase in cyberattacks. According to Check Point Research, cyberattacks increased 50% year-over-year, with an estimated 30,000 websites hacked every day. In their Cost of a Data Breach Report 2021, Ponemon Institute and IBM noted a 10% increase in the average total cost of a data breach; increasing from $3.86 million to $4.24. This is the highest average total cost of a data breach ever recorded in the 17-year history of the report. 

When compared with other industries, at 41% the financial sector is the target of most phishing crimes, followed by social networking services (19%), and email services (17%). As the number, intensity, and variety of these cyberattacks continue to increase in 2022. Cybercriminals devise new strategies for launching sophisticated attacks. So, how can the financial industry protect itself?


What is BullPhish ID?

One of the best ways to help your financial company protect itself against phishing attacks is by educating your staff. BullPhish ID is one of the best tools to help your company accomplish that task. Upwards of 90% of all company security breaches aren’t caused by hackers, malware, or viruses; they’re caused by employees falling for phishing scams. BullPhish ID for MSPs is a cloud-based anti-phishing and educational tool that can help protect your company from phishing scams, while also training your employees to recognize phishing attacks and understand how to respond to them. The platform allows your business to deliver simulated security threats and phishing incidents in order to help educate and test your employees.


Pub 4557

Another way to protect your financial institution is to ensure you’re compliant with Pub 4557. This regulation provides the minimum requirements for electronic storage of records, including email. That means that your company must implement physical, technical, and administrative safeguards for storing and transmitting member information. While this compliance is important from a security standpoint, it’s also required by law.


How Can an MSP Protect Against Phishing Attacks?

Phishing scams can be truly devastating to your financial institution. The best defense against attacks is a strong offense. Working with an industry-leading Managed Service Provider (MSP) like Intuitive Networks means we can help alleviate your unique pain points - such as protecting against phishing attacks. Our business is centered around providing your financial institution with peace of mind, knowing that your company is protected. Whether you’re looking to protect your business against cyberattacks, or are interested in enhancing your infrastructure, our team of IT professionals is here to help!


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The 7 Best Accounting Office Management Tools of 2022

The right management platform can make your job easier and help you better serve your clients. If you manage or own an accounting firm, you know all too well how detrimental having the wrong software can be. With so many options on the market, it can be hard to know which one is right for you. We know you’re busy, so the INI team got together and compiled our list of the pros and cons of the top 7 accounting office management software platforms on the market to help you make the best decision for your business.


The Top 7 Office Management Platforms For Accounting Firms


Karbon is a great tool for accounting firms, as it helps manage deadlines and has a feature that turns emails into tasks. This program is important for financial service providers since most finance-related tasks are completed on a monthly, quarterly, or annual basis. The platform’s built-in CRM feature helps manage and maintain client relationships through information management and automation. Aside from that, this tool also allows firms to send reminders and continue bringing in client business regularly. While these are some of the stronger points of the software, one of the most notable downsides for users is the lack of seamless outbound email integration.



OfficeTools is a comprehensive operations software solution for tax preparers and public accounting offices. This robust software helps manage client information, due dates, staffing needs, project and workflow management, and billing. Since it’s web-based software, it can be accessed from anywhere, at any time, and it has a mobile app for added convenience. It is also highly scalable, so it can be used by small firms with a few staff members, or large firms with hundreds of employees. 

The most noted downside? It has a reported learning curve for beginners in the space and can be expensive for firms with multiple users (with no free trial available).


Xero Practice Manager

Xero Practice Manager is an essential tool for streamlining workflows, timesheets and invoicing. Xero lets you assign work to staff, and track and invoice for time. It can also integrate with other software tools for invoicing, payments, and creating customized reports. It is based on the cloud infrastructure, which allows you to access your data from anywhere in the world. It’s best known for its powerful mobile app, robust time and billing system, and ability to allocate various jobs with specific due dates. 

The downsides to this software tool are: limited access to customer service (there is no telephone number to call), no tools for team collaboration, and can be expensive depending on the level you choose (new and bronze levels are $149/month).


JetPack WorkFlow

Jetpack Workflow brings a great variety of features at a fair price to give your small accounting firm maximum value for your investment. It offers a range of easily accessible features that allow you to assign tasks to team members, set up recurring jobs across client accounts, and set up personalized workflows quickly for the onboarding of new clients. These features are available at an affordable price (starting price is $36/month), making Jetpack Workflow an ideal solution for small accounting firms. 

While it’s still a top pick, there are a few downsides to this software worth noting—it doesn’t have the capability for customizable reports, there is no mobile app, and it does not have any CRM features.



Canopy is a great solution for accounting professionals that are looking for cloud-based management. This tool can help to streamline your firm’s workflow and build out a connected client experience thanks to its versatile array of features like workflow management, document management, billing, and CRM functions. Essentially, all the tools are needed to support your firm's day-to-day business. Plus, the platform starts at just $24 per month, making it affordable too. 

As for cons, the tool itself is reported to have poor customer service and a limited internal search.



TaxDome is an all-in-one practice management platform designed to help accounting firms streamline their workflow and improve efficiency. Accounting firms can manage their client accounts, emails, invoices, and current jobs in one shared space. The platform also includes client-facing tools such as document management, e-signatures, and messages. TaxDome allows firms to provide a seamless experience for their clients while reducing the amount of time spent on administrative tasks. 

With all these great features, though, it is important to highlight some of the reported challenges that users have with TaxDome. These challenges include a lack of notifications about information changes inside the system and issues around customer support availability.


Dext Prepare

Dext Prepare is a SaaS solution that automates the entire pre-accounting process by safely storing receipts, invoices, and bank statements in one single location. All you have to do is scan the document by taking a picture and Dext converts it to an accounting entry.  The Dext text recognition algorithm recognizes and removes duplicates too. A unique tool, also available via your mobile, centralizes all documents and records in one place. With solid 4/5 star ratings and many users over the moon for Dext, it’s worth noting that slight downsides to the software exist. For instance, uploading items can sometimes take a bit longer than desired, and it sometimes misses duplicate uploads which can cause headaches down the line.



TaxWorkFlow offers a number of features that are specifically designed to streamline tax firm operations. For example, the software includes a built-in time tracker that automatically records the time spent on each task. This data can then be used to generate invoices and reports. In addition, TaxWorkFlow offers integration with popular accounting software programs such as QuickBooks and Xero. This allows firms to seamlessly transfer data between systems, saving time and reducing errors. On the other hand, though, TaxWorkFlow does have a few limitations. The tool itself has to be paid annually, which at $1500 is a bit more expensive than other alternatives listed. Additionally, there isn’t any integrated bookkeeping software available and no direct access to your client’s books.


Final Thoughts

Now that you have an idea of the pros and cons of some of the top accounting office management software platforms you’re ready to start streamlining your office's workflows. If you're still not sure which platform is right for you, or if you have any other questions about office management software, don't hesitate to reach out to us. Our team of experts would be happy to help you find the perfect solution for your accounting office.


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Understanding Pub 4557 & How your Managed Service Provider Can Help you Stay Compliant

As a financial institution, you are responsible for safeguarding your client's sensitive information.

One way to do this is to ensure that you are compliant with Pub 4557. This regulation sets forth the minimum requirements for electronic storage of records, including email. It’s important to note that email is not considered a secure method of storing records. It also does not meet compliance requirements. Today we’re honing in on all things Pub 4557, what it is, why it's important, and the exact rules you need to follow to ensure you're compliant.


What is Pub 4557?

Pub 4557 is a document published by the United States Internal Revenue Service (IRS) that outlines the requirements for the electronic filing of tax returns. The purpose of Pub 4557 is to ensure that taxpayers' private information is protected when it is transmitted electronically.

In order to meet the requirements of Pub 4557, taxpayers must use a secure method of transmitting their tax return information to the IRS. This can be accomplished through a secure website, encrypted email, or a secure client portal.


What is needed to comply with Pub 4557?

In order to comply with Pub 4557, your practice must implement physical, technical, and administrative safeguards for storing and transmitting member information. They must also develop and maintain policies and procedures for managing member data.

Some of the specific Pub 4557 rules around data include:

  • Encrypting all confidential member information when it is transmitted electronically.
  • Ensuring that only authorized personnel have access to confidential member information.
  • Physically securing all paper records containing confidential member information or using strong passwords with automatic screen locking to protect digital information.

Implementing a disaster recovery plan in case of a data breach or attack.


What happens when your business is not compliant with Pub 4557?

While there are no specific fines on record for not being Pub 4557 compliant, there are varied consequences. For example, tax preparers who do not comply with Pub 4557 may be subject to penalties, and in the most serious cases, will lose the ability to work with taxpayers.


Why do you need the best in cyber security when you are dealing with people's financial information?

You need the best in cyber security because you are dealing with people's financial information. Financial information is a target for cybercriminals because it can be used to steal money or commit fraud. Additionally, financial information is often personal and sensitive, so it is crucial to protect it from unauthorized access.


How can a Managed Service Provider (MSP) help you comply with Pub 4557?

There are several ways an MSP can help you comply with Pub 4557. First and foremost, your MSP can provide secure storage for all confidential member information. This ensures that only authorized personnel have access to the data and that it is protected from physical theft or damage.

An MSP can also help you meet the requirements for electronically transmitting confidential member information by encrypting all data before it is sent. This step makes it impossible for unauthorized individuals to intercept your client’s sensitive information.

Finally, an MSP can assist you in developing and implementing a disaster recovery plan. This plan will ensure that you are able to quickly and effectively recover from a data breach.


So, why is Pub 4557 compliance so important?

Compliance with Pub 4557 is vital for any tax preparer because it helps protect your client’s sensitive information from falling into the wrong hands. While it's not only important from a security standpoint, compliance with Pub 4557 is also required by law. Businesses that fail to comply with the regulation may be subject to penalties as noted above.


Our Final Thoughts

Overall, Pub 4557 is a vital regulation for any tax preparer because it helps protect sensitive member information from falling into the wrong hands. An MSP can help you meet the requirements of Pub 4557 by providing secure storage for your data. This includes encrypting all confidential information before it is transmitted and assisting you in developing a disaster recovery plan. Compliance with Pub 4557 is important from a security standpoint and is also required by law. Businesses that fail to comply with the regulation may be subject to fines and other penalties. Therefore, it is crucial that you work with an MSP who can help you ensure compliance with Pub 4557.

If you have any questions about Pub 4557 or how we at Intuitive Networks can help you meet compliance requirements. Please contact us today! We would be happy to answer any of your questions and help you ensure you are compliant.

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Dental practice office that uses dental practice software.

The 10 Top Dental Practice Management Softwares On The Market

Dental practice management software is a vital tool for any dental office. It lets you track patient information, schedule appointments, handle marketing initiatives, and manage your finances in one convenient spot. In short: It’s a technology that helps you do your best work.

With so many different options on the market, it can be difficult to decide which one is right for your practice. In today’s post, we will review the top 10 platforms along with their pros and cons to help you make an informed decision for your dental practice.


Top 10 Dental Practice Software Programs



Tab32 is a leading option for dental practice management software. It has many features designed to make running your practice easier. This includes visual charting, online appointment scheduling, treatment plan presentations, and automatic reminders with two-way texting. That said, the area that Tab32 is lacking in is customer support. There is no chat, email, or support portal, making it a bit hard to reach customer service efficiently. Outside of this, the company charges $100 per feature, and a setup fee, which means things can add up quickly if you’re a smaller practice.


Practice Web

Practice-Web is another go-to option for dental offices and has been around since 1990. The software itself offers a medley of tools to help you run your dental practice efficiently. A few of the advantages include having multiple support options when you need them, transparent pricing, and creating a completely paperless process for your patient from start to finish. It is also a more budget-friendly option, starting at under $200 per month. However, some users have reported issues with customer service, an outdated interface, and limited customization options.


Dentrix Ascend

Dentrix Ascend is a server-based software rather than cloud-based, and while it’s not as stylish as some newcomers, it has a reputation among dentists for being trustworthy since its 1989 inception. In fact, it is used by over 35,000 dental practices. It has great credibility and solid customer engagement features. Many users report a learning curve when first adopting the software. So if you’re looking for a more basic solution, this may not be for you.



Dovetail is a software tool for dental practices that creates a completely paperless, digital experience. Its outstanding features include the ability to automate tasks and reminders, the digitalization of the medical chart, and accessing records as well as your practice digitally from anywhere, at any time. Few users report negatively on the platform, except for the occasional backlog or that there’s learning curve in getting used to the digital interface.


iDental Soft

iDental Soft is a cloud-based dental software that helps you manage your practice, from patient scheduling and treatment planning to charting and claims management. It is known for its intuitive design, ease of use, and comprehensive features like instant messaging with patients for clear communications.



If you’re looking for a comprehensive, all-in-one dental software solution, Curve Dental is definitely worth considering. It has everything you need to run your dental practice smoothly, from patient scheduling and treatment planning to chart and claims management. It is known for its intuitive, modern design and ability to reduce the stress of IT issues among its user base. On top of responsive support, users don't have to worry about managing their servers, backing up data, or cybersecurity protection. The only major downside is Curve Dental may not work with your current image or credit card processors. You’ll want to connect with support before making the switch to see what the impact will be.


Dentrix Enterprise

Dentrix Enterprise is a sister product to Dentrix Ascend. It, like Ascend, has a great reputation and is known for its key engagement features and client management system. The core difference is that it was built for group dental practices. The beauty of this dental software program is that it allows you to generate reports across locations for patients and revenue. Plus, it’s one of the most competitive options for its class on the market. The real downside is the cost; while not published publicly, given the extensive use of the program, it will be higher than others on this list.


Care Stack

CareStack Software is a newer option on the market and has several core advantages. One advantage of CareStack Dental Practice Management Software is they are known for superior customer service and logs an average response time of under 30 seconds — which is critical when you need a fast answer. Another advantage is that Care Stack is incredibly customer-centric and has advanced customer engagement features. This provides your patients with an amazing dental experience from start to finish. One drawback is that there have been a few glitches in the company’s payment processing partner. 



Doctible, while not a fully comprehensive software solution with charts and x-ray options, it’s a powerful engagement tool to connect with patients. For that reason alone, it made this list. Doctible’s core advantage is that it has a ton of features to make your practice one of the best for your patients. You can create automated reminders, patient intake forms, a custom chatbot, and handle reputation management all in one spot. Plus, the company works on a module pricing model ranging from $100-$500 on a per-location basis. Truthfully, there aren’t many cons from users. The two main ones commonly cited are that payment tools are not fully integrated with a practice management system, and IM/text images are still being developed.



Maxident’s cloud-based dental software boasts artificial intelligence features, voice input, touch screen integration, and tablet design, allowing for an electronic signature and digital imaging. While it is high-tech, it’s certainly not new. MaxiDent has been evolving its dental suite of software solutions for dental clinics for over 40 years. From patient scheduling and treatment planning to chart and claims management. It is known for its intuitive design, ease of use, and comprehensive features like MaxiIM. This feature allows you to instant message patients for clear communications. One of the downfalls of the product, reported in reviews, noted it’s difficult to send pre-determinations to the insurance within the software.


Final Thoughts

Get the IT support your business needs from industry leaders. Dental practice management software is a powerful tool that can help your dental office run smoothly. However, with so many different options on the market, it can be difficult to decide which platform is right for you. So, whether you are just starting out or looking to switch to a new system, we hope this information proves helpful!

If you have any questions about dental practice management software or need help managing your current software, don’t hesitate to contact the Intuitive Networks team today. Our industry-leading professionals would be happy to assist you!

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Dentist and patient using integrated dental practice software

5 Reasons For Choosing Cloud-Based Software For Your Dental Practice

Are you still using outdated dental practice software? If so, you may be missing out on the benefits of cloud-based software that can tremendously streamline productivity and protect your practice in the long run. Today we uncover the 5 major reasons you should switch to cloud-based dental software for your practice.


What Is Cloud-Based Software?

Cloud-based software is a type of program that allows users to access and store data on remote servers, or “the cloud,” instead of on their own computers. Cloud-based software has become increasingly popular in recent years as more businesses move away from storing data on physical devices. 

From cost efficiency to safety and dependability, the pros outweigh the cons compared to traditional storage methods, making it a necessary move for dental practices.


What Are The Benefits Of The Cloud For Your Dental Practice?

Now that you’re familiar with the cloud, let's discuss the top 5 reasons to consider it for your dental software:


1. Cloud-Based Storage Is Cost-Effective

Cloud-based software is an increasingly popular option for dental practices of all sizes. One key reason is that it’s typically more cost-effective than traditional desktop software. With cloud-based software, support and maintenance are typically bundled with the usage license, so there are no hidden costs. 

This can save your practice a significant amount of money over time. You won't need someone to physically install new updates every time they happen. Cloud-based software does this automatically.


2. Secure Data Monitoring

Dental practices have always been a target for criminals, with sensitive patient information and expensive equipment at risk of being stolen. In recent years, data breaches have become an increasingly common issue, with hackers targeting practices of all sizes in an attempt to install ransomware and steal personal information. 

Some practices choose to store their data on-site, leaving them vulnerable to natural disasters, theft, or attack. 

The cloud is a much more secure option, with data stored off-site and encryption to protect it from hackers. Cloud service providers also require high levels of authentication to access data, making it much more difficult for criminals to gain access. As a result, choosing to store your dental practice’s sensitive data in the cloud is a more efficient way to keep it safe from the unthinkable.


3. 24/7 Accessibility

Cloud-based software allows you to access your dental practice's data from anywhere in the world, at any time. All you need is an internet connection. 

If you currently operate two or more dental clinics, wouldn't it be amazing to have your patients' information accessible from one screen at any location? What about generating vital reports from any computer for any location? 

Cloud-based dental software allows the possibility for multi-location clinics to communicate seamlessly. This gives you the ability to access your patient's files from anywhere at anytime.


4. Unlimited Storage

Cloud software often comes with unlimited storage, so you never have to worry about running out of space. This is ideal for dental practices that generate a lot of data, from patient records to medical billing and forms. Also ideal for any multi-location practices out there.

The cloud makes it easy to keep track of your dental practice’s data and makes it easier for you to provide the best possible care for your patients. With no risk of running out of storage space, ever.


5. Auto Updates and Backups

As a dental practice, it is important to have software that is always up-to-date. With the cloud, you can be confident that you have the most recent version of data available. 

Gone are the days when a potential natural disaster, like a flood or fire, could single-handedly destroy your practice's data. With the cloud, this precious data is stored safely and encrypted, allowing you to sleep peacefully at night.


Get IT Support From Industry Leaders

There are many reasons to choose cloud-based software for your dental practice. It is more cost-effective, provides secure data monitoring, and gives you the ability to access your data from anywhere in the world. Plus, it also comes with large storage options and continuous updates and backups.

If you think it’s time to start your practice’s transition to the cloud, we’re here to help. At Intuitive Networks, our team of professionals offer migration services to make a seamless transition from your current software. Don’t hesitate to get in touch with us to create your customized IT plan today.

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Image of Dental chair with the words IT Support Company HIPAA Compliance

How Does a Dental IT Support Company Help Maintain HIPAA Compliance?

When it comes to HIPPA compliance, there’s no wiggle room. You’re either compliant or you’re not. If your dental practice is not compliant, it’s putting sensitive customer information at risk and facing potentially crippling fines. These compliance regulations fall into three categories: technical, physical, and administrative. However, the most important thing you need to know is that all patient health information transferred electronically must be transferred following HIPAA protocol.

Having a managed IT service provider (MSP) ensures patient data is protected and HIPPA compliance is met adequately.


Technical Requirements

HIPAA technical requirements focus on what needs to be done to protect patient health information and how that information is handled electronically. This includes the technical setup of firewalls, routers, and other specialized equipment. Having a managed IT service provider (MSP) is crucial. Your MSP will help make sure these practices are put into place and managed. You’ll want to find an MSP that provides support for their hardware and software, is knowledgeable about dental practice management, is HIPAA certified, and is willing to train your staff.


Physical Requirements

We are typically focused on the digital side of security; however, it’s important to remember that physical security is important too. The physical HIPPA requirements are designed to help prevent your dental office from experiencing physical theft and to keep peeping eyes off of your computer screens. 

These rules include keeping computers away from the public. Instead, it’s best to keep them behind counters and secured to your desks. It probably goes without saying, but don’t let your patients wander freely around the building or access computers with sensitive patient information. 

These requirements also focus on the proper disposal and replacement of hardware equipment. For instance, you’ll want to make sure you securely wipe all data from hard drives when replacing them. If employees handle any information through their devices, you’ll also want to train them on proper protocols to help ensure patient confidentiality.


Administrative Requirements

Administrative requirements regarding HIPAA can be broken into two categories. These include creating best practices and monitoring employees to ensure best practices are followed.


Creating Best Practices

You’ll want to make a HIPAA best practice policy for all employees. Once you have this, it’s best to take the time to train your employees on these policies and make a point of sending them regular reminders regarding these policies.


Monitor to Ensure Best Practices are Followed

Once you have your HIPAA best practices approach in place, you’ll want to monitor the dental office to ensure they’re followed. Again, this is where a managed IT service provider can be helpful. Keep in mind that HIPAA best practices don’t just apply to your employees. These extend to your office’s business associates as well. So make sure you’re having regular discussions with them regarding HIPAA policies. This includes any marketing agencies you may work with also.



Complying with HIPAA regulations does take a lot of time, but it’s better than facing fines if you are in violation and losing your patients' trust. If you’re looking for reliable monitoring IT service, Intuitive Networks can help. We offer IT support from industry leaders who know HIPAA and dental practice. 

No matter the technology challenges you face, our experts can help you smoothly navigate HIPAA requirements and be a valuable support to your dental practice.

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Dental assistant and patient in dental practice

Great Security & Dental Scheduling - Can make your dental practice more profitable!

Here at Intuitive Networks (INI), we love a great pairing, like candied pecans with a Kentucky bourbon; great security with dental scheduling is a recipe for success. That's why it's so vital your dental practice has a managed IT service provider (MSP) you can rely on. The right MSP can help your dental practice improve profit margins, alleviate stress points, and increase productivity while maintaining patient security. 

Just think about how many hours a week your employees spend collecting and organizing data. Intuitive Networks can help you maintain A compliance while saving time by streamlining patient intake procedures, increasing appointments by scheduling automatic biannual hygiene services, and reducing friction by implementing an automated billing system.


Increase Productivity With Online Scheduling

Not only does online scheduling help increase productivity, but it can also help increase profits and minimize stress

As a practitioner, you know all too well that appointment scheduling can be one of the most time-consuming operations of a dental practice. Manually scheduling appointments and making reminder calls can monopolize hours of your staff's time every week. 

An MSP can integrate a robust scheduling system and help you to create a solid scheduling strategy

This strategy includes allowing patients the convenience of scheduling right from their phone or computer without having to talk to a team member, it also includes automated confirmation and reminder messages to be sure they never miss a scheduled appointment. Not only can a scheduling software help to remind patients of upcoming appointments, but it also automatically prompts them to schedule biannual hygiene appointments. This scheduling strategy will help your practice meet its daily production goals by ensuring patients are re-booking and making it to their scheduled appointments on time. 

Ensuring your scheduling strategy is running smoothly requires a team effort. And you want a managed IT service provider (MSP) who is willing to train your team to use their software. While it’s usually one or two people who may manage the scheduling, having the whole team trained to do it can help if a person is out sick or on vacation. It ensures things keep running smoothly. Which also helps your practice look well-organized, and keeps patients coming back.


Streamline Patient Intake

An automated scheduling system can reduce your administrative burden by streamlining day-to-day tasks. For example, the system allows patients to fill out paperwork and upload important documents before they even step foot into the office. This allows your staff ample time to review the patient's history and pull up their insurance preauthorization. Making check-in times faster and more convenient enhances the customer experience and allows for more patients to be seen in a day. 

Automating these procedures can also reduce common office challenges like misplacing a file or not being able to read someone else's handwriting. Using an online management system means the patient's information is displayed clearly, so your team has all of the necessary information at their fingertips. This helps your team communicate clearly with the patient regarding the procedure and the next steps.


Keep Patient's Data Safe

As we’ve mentioned in previous posts, a data breach could happen at any moment, “Employees may accidentally cause a breach by viewing data they’re not authorized to handle, or by leaving a laptop or other device where it can be lost or stolen.” When a new patient enters your practice for an exam, they’re not only trusting you with their smile but also with their personal information. They have confidence that your practice has the proper measures in place to keep them safe. 

As your practice begins to handle more appointments and clients, you will need stronger security as a growing business is a prime target for cyber attacks. If an attack occurs while your office is unprotected, will likely cancel future appointments, but they’ll look to your practice for compensation for damages they incurred.


How INI Can Help

If you're ready for a world-class managed IT service provider that can help make your business easier, our IT support can help. 

Our services are centered around providing the best customer experience. We believe our success is based on your success.

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How to stop and prevent ransomware attacks

How to Prevent Ransomware Attacks

Construction companies are seeing an increased need to have an online presence with more consumers shopping and conducting business online. In 2019, Verizon’s Data Breach Investigative Report debunked the myth that cybercriminals only attack large companies with 43% of Ransomware attacks against small to medium-sized businesses - construction businesses have now become the Number 1 target. 

The motivation for the attack remains the same - money, but the reason that smaller businesses are targeted because it takes longer for the business to identify the breach. Usually, by the time the breach has been identified, their information has already been transferred and sold multiple times. In the last two years, there has been an increase in demand for construction services, which makes the industry appealing to hackers because companies are housing more client data while working on a project. Buildings and their increased technology are also becoming targets.  

Why the construction industry? According to Oliver Noble, a cybersecurity expert at Nordlocker, an encrypted cloud service provider, “The reputation of firms in this industry is largely built upon on-time service delivery, which is at risk during any delays caused by ransomware attacks; this factor, together with the industry’s razor-thin profit margins, provides the ransomware groups with conditions that make a payout more likely.” Your business doesn’t have to be the next target for these cyber criminals with preventative ransomware protection that we offer.


Digital Risk Management Education

In Our January 2020 blog, “Don’t Wait Until After the Attack to Protect Yourself,” we mentioned how digital risk management is personalized to fit your business needs. The best way to prevent ransomware attacks is an informed employee, beyond changing passwords regularly, on the signs of phishing and cyber attacks and the steps to take when it is identified and how to report suspicious messages. In order to ensure employees understand the importance of digital risk management to the company and the part they play in maintaining that, training must be done upon hiring, during the year, and again if they click on a phishing simulation to ensure they understand how to identify a suspicious email and what to do about it. Employees knowing and understanding what to look for aids in positive, long-term digital risk management and providing a viable and strategic plan that addresses preventable risks that can impact the organization's financial performance, operation, or reputation.


Protection Beyond the Firewall

The development and different types of ransomware are increasing, making the need for anti-ransomware protection to evolve and become more effective and efficient. Firewalls have long been the preferred method for protection, and it was believed to be enough protection. Unfortunately, that is no longer the case. An increase in ways to attack yields an increased need for a variety of ways to protect yourself. 

Don’t count out firewall protection, as it is still the first line of defense against cyberattacks, but should not be the only method of protection used because these hackers will try a variety of ways to attack your data. The one that could possibly be successful is the one that isn’t protected against a firewall. Working with a trusted MSP to create a defense strategy helps to drive awareness, communication, and act swiftly in the event of an attack.


Invest in Protection

Small businesses and newly formed start-ups  usually do not have the same cybersecurity checks in place as larger, more established companies, making them an easier target for ransomware attacks. There is only one thing separating the two when it comes to cybersecurity, and that is making the investment to obtain a quality MSP. We believe in creating a plan that provides you with quality protection within your budget. Investing in an excellent digital risk management plan can help you avoid losing money in the long run and provide your company with sustainability. Our ransomware protection services are insurance for your client data and your business’ reputation, both of which are invaluable.

 You don’t have to protect your network alone - as that’s what we do best! As your MSP, we’ll take the lead in identifying any weaknesses within your system and create a plan of action that will strengthen your protection. Give us a call today and let’s talk about how we can give you peace of mind while protecting your data.

Construction worker standing beneath a building with the words “2022 Construction Technology Trends” superimposed over the top of the image.

10 Construction Technology Trends to Watch in 2022

A new year means new and exciting trends to watch in 2022 in the construction industry! Technological advancements are constantly shaping the construction industry's future. Thus making it imperative to stay up to date with the latest tech trends. As technological evolutions continue to make construction work safer, easier, and more efficient, many construction companies are capitalizing on the additional benefits of advanced tech. Ultimately to help improve their workflow, productivity, and overall efficiencies. 

The pandemic changed how the construction industry does business. New technology continues to change how business is done on and off the construction site. As the construction industry becomes more competitive and the market shifts, it will be essential to understand these industry trends to stay competitive! To ensure that your company can stay ahead of the game, we've compiled the top 10 Technology Trends to watch in 2022.


10 Construction Trends to Watch in 2022

1. Advancements in Artificial Intelligence (AI):

Artificial Intelligence is one of the fastest-growing trends to watch this year! AI and the Internet of Things (IoT) are quickly improving construction companies' long-standing inefficiencies and low productivity. AI can monitor workers and construction sites for potential safety concerns, construction errors, and productivity issues. There are also advancements in AI technology, such as smart construction webcams. This allows easy access to construction data and imagery to help document and streamline project management.


2. 3D Printing:

Although this technology has been around for a while, there are new and exciting applications of 3D printing. All to help meet the growing demand for affordable, efficient construction solutions. Did you know that engineers have invented a 3D printer that can print asphalt? Construction companies can also use 3D printing to understand the current environment and to better simulate and envision towns, cities, and communities. At this point, physical and digital are no longer two separate realities but rather one robust way to visualize construction projects.


3. Drones:

While the use of drones for inspections and land surveying is not new, their use by the construction industry has increased drastically! According to Goldman Sachs, commercial drone development will likely reach about $10.9 billion in 2025. And a recent BigRentz report noted that drone use had increased 239% year-over-year. By using a drone, surveyors can survey a site in a fraction of a minute. Thus saving plenty of time and money, given that process traditionally could take weeks or even months. Drones can also provide greater accuracy and precision, mapping large areas over long distances and producing real-time data that can be used to aid decision-making in the construction process. Additionally, drones can be used to perform certain jobs in place of human workers to prevent injury.


4. Digitizing Workflows: According to commercial real estate services firm JLL's State of Construction Tech report, the construction industry adopted more technology in one year than what would have usually taken three years due to COVID-19. Although we're now a couple of years into the pandemic, the tech trend continues to grow. Due to the increase in work, digitizing workflows has become necessary to keep up with demand. Also, face-to-face interactions are now less frequent, forcing construction companies to shift toward a more digital/paperless model. Digitization provides a seamless experience regarding design and materials management. It also helps with scheduling, crew management, and much more. Digital workflows help construction companies boost their efficiency and productivity while improving the quality of life from the office to the project site. 


5. Advancements in Sustainability: Many other industries are committing to becoming net zero in the coming decades. The construction industry is by no means an exception. Public interest in fighting climate change and consumer demand for environmentally-friendly projects drives many companies to become more sustainable. This trend can be seen in everything from sustainably-sourced materials to buildings that help create carbon-neutral communities. Additionally, local, state, and federal government incentives to help the environment drive the construction industry to become more sustainable in 2022 and beyond.


6. New Construction Materials:

Construction companies are looking to source cost-effective, sustainable building materials to balance profits and sustainability. This can be seen in the current trend toward utilizing new construction materials such as Engineered Cementitious Composite (ECC). ECC is a bendable concrete, and engineered timber, which is created by bonding several types of softwood. The result of using new construction materials such as these is a decreased carbon footprint, fewer emissions, and less waste during the manufacturing process. It also decreases the time and money spent on repairing cracks and breakage.


7. Declining Workforce: While a shortage of workers is not necessarily a new trend in the construction industry, the surge in increased demand for construction services in recent years has exacerbated this trend. Since 2014, Deloitte found that construction job openings increased by 50%, while new hires lagged behind at 14%. This means that construction companies are being asked to take on more construction projects without enough laborers to ensure the seamless execution of the project. This reality is also one of the driving factors for construction companies to digitize their workflows and look for other ways to improve their efficiencies to support their workers.


8. Building Information Technology (BIM): Like AI, this is one of the hottest construction industry trends, promising greater accuracy to the building process. BIM is a software modeling process that construction companies use to collaborate on a building's design, construction, and operation. This technology enables construction companies to improve their resource management, enhances collaboration, and helps increase communication throughout the project. BIM can also help construction companies tackle challenges such as budget overspending, QC issues, and project delays. As construction technology evolves rapidly, BIM will be a game-changer in 2022 and beyond.


9. Augmented Reality (AR):

AR and Virtual Reality (VR) are technologies that are being used increasingly often in the construction industry. AR, in particular, is emerging as a more powerful tool than VR. As buildings become increasingly "smart" and complex, VR can facilitate in detecting design and coordination errors. AR can also present BIM data, which can help facilitate coordination between consultants, designers, and construction teams. Construction companies can also use AR as a tool to discuss their projects with clients.


10. Increasing Ransomware Threats:

According to a recent study by NordLocker, construction is the #1 industry hit by ransomware. This computer virus takes over the target device until the victim agrees to pay a fee to regain access—victims of ransomware attacks in the construction industry range from small, family-owned companies to large corporate entities. Construction companies are most vulnerable to attacks through emails, malware, ransomware, and siegeware, specifically targeting smart building technology. So how can construction companies protect their online assets from ransomware? That's where we can help! Our team of experts is available to help secure your construction technology and answer all your questions

We know that it takes a lot of effort to stay on top of these growing trends in 2022 and beyond. Technology requires considerable maintenance and upkeep to ensure it's in the best shape to continue to serve your business' long- and short-term success. That's where we come in! 

Whether you're interested in digitizing your workflow, investing in Building Information Technology, or protecting your construction company from ransomware, our expert technicians will become part of your team. We'll work to support your company's investments in any of these technological trends, including the best construction mobile app picks.

We'll answer any questions you may have on your journey to capitalize on one or more of these construction technology trends. Just contact us to get started!

Image of a computer screen, tablet screen, and phone screen showing elements of PlanGrid’s mobile app

Everything You Need to Know About PlanGrid

When it comes to the construction industry, we know that every minute counts. Discovering ways to save an hour or even minutes each day could result in significant budget savings when considering the rise of material and labor costs. One of the ways we can help our construction clients is by increasing their efficiency and management of their projects through mobile app integration. 

Since construction companies' work in the field is spread across multiple project sites, managing so many moving parts (literally!) Some of the benefits of using mobile app integration for construction companies include: 

  • Improving planning and scheduling 
  • Improved communication and collaboration 
  • Increase project management workflow 
  • Easier file access and sharing
  • Effect budget management 

Utilizing mobile app integration can save construction companies valuable time and resources, both of which are particularly scarce these days! Yet keeping time on projects requires a commitment to continuously improving and implementing new processes and technologies. One of the most exciting new technologies that we use to help our construction clients manage their projects and workflow, is PlanGrid.


How PlanGrid Saves Time in the Construction Field

Photo credit: PlanGrid

PlanGrid is an incredible tool that can help organize construction plans on a mobile device. It is used by major construction firms in 400,000+ projects, storing 30 million pages of blueprints in digital format. Currently, it’s considered one of the most downloaded construction management software. One of the things that makes this tool so powerful is that PlanGrid constantly evaluates how it can equip construction teams to build faster while retaining a high-quality standard.

Here are a few of the top features of PlanGrid mobile app that will help save time on construction management: 

  • Document management: Construction projects can generate hundreds of thousands of documents, and a lack of solid organization of these materials can result in costly schedule delays or rework. PlanGrid’s mobile app allows for quick and easy uploading of documents and an automated sheet publishing flow, saving hours of saving and manual uploading efforts. Each document will be scanned, linked, and labeled before being loaded onto devices used by the office and field teams. Any document revisions are organized, so all team members are guaranteed to be working from the latest set. 


  • Task management: PlanGrid’s mobile app also allows for the simple creation and management of tasks for planned work or to keep track of issues that need to be resolved. That feature enables teams to track work through all construction phases by creating planned work tasks. Whether an architect uploads a spreadsheet of punch list items for subcontractors to complete, or maps planned work items, this tool handles all of this with seamless and immediate integration across the entire team’s devices. Check out PlanGrid’s video on Task Sheet management for a deeper dive into this feature. 


  • Task Reports: Throughout any construction project, the client and/or stakeholders must be informed about costs and scheduled impacts. PlanGrid’s Task Report feature allows users to customize task reports to share relevant information and ensure consistent communication with all team members. 


  • Field Reports: Construction teams need to complete various forms - such as timesheets, daily safety inspections, job hazard analysis, etc. - daily. The Field Report feature allows for teams to quickly complete and submit these reports, which can then be emailed to any team members who need to monitor those reports.


  • PlanGrid Connect: Construction projects are complex and often require integrating technology platforms to serve the needs of certain projects. PlanGrid Connect allows construction companies to customize how they share information between their teams' applications. The number of integrations that PlanGrid Connect offers are constantly expanding!


Pricing Plans: Pros & Cons


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Depending on your construction company’s needs, PlanGrid offers three different pricing plans:

  • Free Trial
    • This plan is great for those looking to try the program before purchasing. The free trial lasts 21 days. 
  • Nailgun: $49/month
    • This plan includes access to 550 sheets. When billed annually the cost is decreased to $39 per person, per month. 
  • Dozer: $69/month
    • This plan allows for up to 5,000 sheets. When billed annually, the cost is $59 per person, per month. 
  • Crane: $139/month 
    • This plan provides access to unlimited sheets. When billed annually, the price is $119 per person, per month. 

The plans include unlimited projects, photos, and documents (other than blueprints).

For those interested in pricing for multiple users per month, PlanGrid suggests reaching out to them to discuss pricing plans. 

After exploring several reviews of PlanGrid, here are the top pros and cons to consider regarding this construction program: 


  • Easy to use and learn
  • Information and documents are shared in real-time
  • Markup feature on documents is easy to use and makes collaboration with teams streamlined and straightforward both on and offsite
  • Great at writing Requests for Information (RFIs) and tracking them. It’s also each to allow others to see an answer
  • Automated organization of plans 
  • Excellent mobile access through the app


  • Training is considered a premium service and must be purchased separately. 
  • If you have multiple users, they will all need their own plan and license. This includes subcontractors and anyone working on the project who needs access to the software. This means additional costs for collaborators.

How PlanGrid Matches up to Competitors

Several other programs on the market offer similar features to PlanGrid. Here’s a review of a few of their top competitors:


PlanGrid is one of the best and most highly utilized apps during the construction phase. It allows teams to communicate and collaborate using the most up-to-date plans, punch lists, and daily reports. ArcSite is better suited to the early sales phase of a project. It focuses on sales, surveying, collecting field data, discussing plans with customers, and drawing site plans in real-time.


Raken gets rid of the paperwork associated with daily reporting on construction sites. Raken is a construction management app specializing in connecting office reports with team members in the field and field reports, while PlanGrid focuses on all aspects of construction needs and requirements.


Similar to Raken, Procore’s goal is to replace the pen and paper processes of the construction business. Procore’s functionalities span from payroll to punch lists. It boasts a digital process for the entire project lifecycle and a strong support team. Both construction platforms have widely different focuses. PlanGrid is much more robust than Procore in its features. since it is designed to focus on all aspects of construction needs and requirements.


Plangrid is a robust software designed to handle every aspect of your construction project. It is loved by foremen and project managers alike. 

When it comes to making a decision about the best technical solution for your construction business, we’re here to help! As an industry leader, we have the latest construction technology and the team to deliver a solution that works for you. Whether it’s utilizing PlanGrid or another program, we’ll help maximize your cost savings and efficiency.

For more info about Intuitive Network’s top mobile picks, check out our latest blog post. If you have any questions, we’re here to help! Contact us and we’ll answer all your construction technology questions.