Keyboard with IT support written on the enter or return key.

Remote IT Support Saves the Day

While information technology consulting and services are crucial, present-day technology advancements have shifted the need for on-site IT professionals. This means remote IT support is more prevalent than ever. And just as phones, TVs, and even kitchen appliances have progressed into bright and polished pieces of technology many of us could not live without, remote IT services have also evolved.

Most functions and daily processes of a modern business already happen in the cloud. This means that most day-to-day IT support matters likely fall under the scope of software, process, network, or even security issues. All of these can be solved through remote IT services! 

So, what are the benefits of remote IT services that can help support and grow your business?

 

6 Benefits of Remote IT Support

Technology is rapidly shifting to keep up with the present-day business landscape. Hybrid and remote work is at an all-time high. This change means that employees work from various locations with massive dependability on laptops and mobile devices to ensure they stay connected. This creates a need for remote IT services supports more than ever before. 

Continue reading as we explore the top 6 benefits of remote IT support.

 

1. 24-Hour Availability & Convenience

Since most companies work from 9 am to 5 pm, so does their in-house IT department! However, having a remote IT support team means businesses receive immediate assistance at any hour of the day. There is no need to wait until the following business day when you have remote IT support. 

 

 2. Remote Maintenance and System Monitoring

Most businesses tend only to fix something once it’s broken. This isn’t necessarily a bad practice; however, it typically causes a pause in production and a headache for you. Remote system monitoring takes a more proactive approach to detect potential issues and resolve them before they arise. 

 

3. CyberSecurity

Hackers and cybercriminals go for the low-hanging fruit, and companies without cybersecurity measures in place make easy targets. Working with a remote IT team ensures your business is safe from data thieves even when you’re asleep. 

 

4. More Time to Focus on Your Business

With remote IT support, your business can thrive and grow without potential technology setbacks along the way. Just think of how much more productive your employees will be once they are alleviated of technical issues. 

 

 5. Off-Site Backup

Off-site backup is a crucial method for data recovery regardless of what takes place in your office. Having a remote backup source is essential because, as we’ve previously mentioned, data breaches and cyber-attacks are frequent in today’s climate. Having a safe place to store all of your client's data is a good idea. 

 

6. Access to New IT Products and Services

Staying up to date is crucial for productivity and efficiency. A remote IT support provider keeps your business up to date with changes and makes recommendations on updates and new software to help streamline your business.

 

Final Thoughts

Are you ready to implement remote IT services in your business? Call us today to see how we can improve your workflow and better serve your technology needs.

Schedule Your Free Consultation


Business man with a laptop in his hands, looking up at the year 2023 written above him in a bold font against a blue background.

The 10 Best Software Programs To Keep Your Business Safe, Productive, And Headache-Free In 2023

 

As we move into 2023, it's more important than ever to make sure your business is running as smoothly as possible. This means investing in the right software programs! This blog post will discuss the 10 best business software programs for a productive, safe, and headache-free year. Whether you're looking for a program to help you stay organized or one that will keep your data safe, we have you covered. 

 

Why Are Software Tools Necessary For Your Small Business

Running a small business can be challenging. Still, it's essential to ensure you have the right tools in place to succeed. You might be a one-man band or a close-knit group of specialists; either way, as a small business owner, time is your biggest asset. Software programs are available to ensure you don't waste time on repetitive tasks or administrative work.

 

For Project Management

Project management software is vital for any business, as it helps you keep track of your tasks and deadlines. Many different project management software programs are available, but a few of the most popular choices for small businesses are Asana, Trello, and Monday. 

 

  • Asana is a great project management software program for businesses with a high volume of projects going on at once. It allows you to create and manage multiple projects simultaneously. Asana is also cost-effective, offering a free plan for small businesses. Additionally, Asana is easy to use and has many features that can help you stay organized. For example, you can create lists, tasks, deadlines, and add notes to your tasks. 
  • Trello is another popular project management software program. It allows you to create boards with cards representing different tasks, which can be especially helpful for businesses that need a more visual way to track their projects. Trello offers plans from $0-$5/month, which is ideal for small businesses on a budget. Trello is also easy to use and has many features to help you stay organized, including adding due dates, labels, imagery, and comments to your cards. If you're looking for a good project management software program with a visual twist, Trello is a good choice. 
  • Monday is a robust platform, excellent for teams managing tasks & workflows. Monday offers a large variety of integrations to seamlessly connect the tools you already use in your business to have all your team's work in one place. The Build Your Own feature allows you to customize workflows unique to your business's existing processes and procedures. For an even more customized experience, four additional software variations are available. The Sales CRM for sales & customer-facing teams provides tools for contact management, managing sales pipelines, and lead management. Monday Dev for product & development teams is for roadmap planning, bug tracking, website planning, and project management. 

Monday Marketer, designed for marketing & creative teams, includes a content calendar, campaign tracking, and tools for managing marketing projects. For PMO teams & project managers, there's Monday Projects, which includes advanced project management tools, portfolio management, and a critical path feature. 

 

For Email Management

Many different software programs are available for email campaigns and contact management. Two of the most popular options are MailChimp and Constant Contact. MailChimp is a great choice for businesses just beginning their email marketing journey, as it's free for up to 2,000 subscribers. Constant Contact is a good choice for businesses needing more features than MailChimp offers, such as creating polls and surveys. 

  • MailChimp is a popular email marketing software that allows you to handle all your email campaigns in one place and is free for up to 2,000 subscribers - making it a great choice for small businesses. MailChimp also offers a variety of templates and allows you to create custom designs for your emails and landing pages. The a/b split test feature allows two variations of the same campaign to be sent to an audience to compare marketing angles.
  • Constant Contact, like Mailchimp, is a popular email marketing software that allows you to create and send newsletters, promo emails, and various types of email campaigns. While more expensive than MailChimp, Constant Contact offers more features, such as the ability to create polls and surveys. It's also an excellent tool for organizing and uploading contacts, with a variety of CRM features. 

 

For Accounting

Managing and tracking finances can be daunting for small business owners. However, there are software programs available to help make this process easier. Two of the most popular finance software programs are QuickBooks and Xero. Both are designed for small businesses and help you keep track of your income and expenses.

Looking for something more robust?
Read more about our favorite accounting software in this blog post
.

 

For Human Resources

Running an effective team requires effective team management. Any small company should equip itself with Human Resources management programs to give employees a great experience with onboarding or off-boarding. A few top options for small businesses in 2023 are BambooHR and Gusto.

 

  • BambooHR is cloud-based software, which means you can access it from anywhere, and it offers many features that can help you manage your employees, such as the ability to create employee files, track time off, and generate reports. Additionally, BambooHR has a mobile app that allows you to access your account on the go.
  • Gusto is a human resources software program designed specifically for small businesses. It helps you keep track of employee information, including contact information and job titles, and also allows you to create employee files and track time off. Additionally, Gusto offers helpful features such as the ability to print checks and generate reports.

 

For Communications

Whether in-office or working remotely, communication is key to ensuring that your team stays looped in and connected. That's where Slack comes in.  

  • Slack is a messaging app that allows you to communicate with coworkers, clients, and other businesses using project-based channels and direct messages. Additionally, Slack offers many helpful features, such as file sharing, creating polls, and collaborative conversations. 

 

Final Thoughts

There are many software programs available to small business owners to help manage projects, finances, HR, and email marketing. While all of these programs have unique features, they all share one common goal: to make managing a small business easier. So if you're feeling overwhelmed by the amount of work it takes to run your business, consider using one or more of these software programs. They can help lighten your load and allow you to focus on what's important: running your business. The INI team can help you and your small business.

Call Us Today!